Job Description
**University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to join their team at Cardiac Surgery.**
**Hours: Monday-Friday, daylight hours with the opportunity of one work from home day per week after training.**
**Location: UPMC Presbyterian Hospital Suite C-800**
**Department Details: You'll be joining a team of four Surgery Schedulers, five Nurses, nine outpatient APPs and will be supporting six Cardiac Surgeons.**
**What Can UPMC Do for You?**
+ A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
+ Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
+ Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
+ Competitive pay for the work that you do
**Responsibilities:**
+ Work directly with department to troubleshoot procedural and operations issues.
+ Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
+ Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
+ Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
+ Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
+ Ensure that informed consents are signed.
+ Provide patients with pre and postoperative instruction according to service specific guidelines.
+ Coordinate patient education seminars and schedules physicians accordingly.
+ Collect data for research study.
+ Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
+ Ensure all billing and insurance information is current and accurate.
+ Complete special projects as assigned.
+ Act as liaison between patient and referring physicians.
+ Obtain pre-certification and/or referral prior to the date of the procedure.
+ Coordinate and track internal and external marketing efforts.
+ Attend and schedule department meetings.
+ Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
+ High school diploma or equivalent required.
+ Completion of a medical assisting program or 2-4 years experience in a medical field.
+ Proficiency in medical terminology preferred.
+ General knowledge of computer software and practice management databases is essential.
+ Knowledge of the Epic practice management programs preferred.
+ Strong organization, time management and interpersonal skills.
+ Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
+ Ability to deal compassionately and professionally with patients is essential.
+ Work independently and possess sound decision-making skills.
+ Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
+ Ability to prioritize work demands.
+ Ability to consistently maintain confidentiality with regards to all job assignments and related information.
**Licensure, Certifications, and Clearances:**
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
Job Tags
Full time, Work from home, Monday to Friday, 1 day per week,
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