Job Description

Location: San Francisco (100% In-Office)
Experience: 4+ years
This is a senior role.
Giga builds and deploys AI support agents for the largest B2C companies in the world. Enterprises like DoorDash trust Giga with their most complex support and operations problems, dramatically improving their resolution rate while also accelerating their operations roadmap from years to months.
Our mission is to reprogram each of the world’s largest companies using AI, reaching every person on Earth.
About The Role
You’ll operate as a senior problem-solver and execution partner to leadership—running the operating cadence, aligning teams, and delivering outcomes on high-priority initiatives.
This is a hands-on role that blends program leadership, communication, and rigorous follow-through.
Who You Are
You have hired, managed, and scaled an operations team.
You have broad strategic knowledge, operations strength, and business savvy.
You have some exposure to recruiting operations and know how to support spinning up teams to solve problems.
You feel comfortable being a trusted representative of the executive team both internally and externally.
You are also one of the following:
Ex-consultant (Bain/BCG/McKinsey) or equivalent strategic background, with strong financial modeling and exec-facing communication
High-growth tech strategy/ops lead who’s owned OKRs and cross-functional programs (0→1 or 1→N scale)
Chief of Staff / Office of the CEO operator who has run executive cadences, handled sensitive initiatives, and driven follow-through
Ex-startup founder (backed by YC or a Tier 1 venture capital firm)
Private Equity / Investment Banking, bringing disciplined execution in ambiguous environments
Perks & Benefits
Competitive compensation & meaningful equity
Full health, dental, and vision coverage
Equinox membership
Snacks, coffee, and DoorDash credits
Late-evening rides home covered
Compensation Range: $150K - $200K

Job Tags

Work at office, Afternoon shift,

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