School Front Office Clerk I Job at Kid's Community College Charter School, Riverview, FL

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  • Kid's Community College Charter School
  • Riverview, FL

Job Description

:

Under general supervision of the Campus Director and direct supervision of the Office Manager, the primary responsibility of the Front Office Clerk I is reception. The Front Office Clerk I is the first point-of contact for parents, students and visitors in the front office and calling in to the front office. The Front Office Clerk I must foster high quality customer service and a positive front office environment.

ESSENTIAL JOB FUNCTIONS:

  • Greets individuals entering the building (i.e. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate location in accordance with established building and child safety procedures.
  • Answers telephone system for the purpose of screening calls, transferring calls, appropriately responding to inquiries and/or taking messages.
  • Supervise student helpers by monitoring their whereabouts, giving guidance with responsibilities, tracking their attendance and monitoring completion of assigned duties, i.e. Safety Patrol.
  • Serve as first POC parent requests for information or concerns and student check-in and out procedures.
  • Enforcement of safety policies and procedures.
  • Directs parents through the established protocol for concerns or complaints.
  • Maintain strict confidentiality of all students records and enforces all confidentiality requirements with parents, students and staff.
  • Receives sorts and forwards incoming mail.
  • Assist with and/or draft memos and bulletins in Constant Contact (i.e. Friday Focus and Weekly Reminders).
  • Maintain a calendar of school events.
  • Maintain records, payments and participation forms for students involved in the various sports activities or extra-curricular clubs.
  • Track and maintain records of payment for CPA activities and school sales.
  • Assist with other related clerical duties as required by the administrative team including Attendance, Report Card Processing, Filing, etc.
  • Respond professionally to inquiries or complaints.
  • Communicate professionally, effectively and efficiently using whatever communication method or device required (telephone, intercom, email, or person-to-person)
  • Operate/use a variety of automated office machines and other office equipment

This list of essential functions is not intended to be exhaustive.

QUALIFICATIONS:

  • Graduation from high school or GED, plus reading and writing skills sufficient to perform duties and an understanding of basic computer programs and front office equipment.
  • Must understand basic accounting.
  • Valid Florida Driver's License required.

PREFERRED QUALIFICATIONS:

  • Prior school receptionist/administrative experience preferred

Job Type: Full-time

Pay: From $29,160.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Job Tags

Full time, Work at office, Monday to Friday, Shift work,

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