Job Description

OUR MISSION

St. Louis Development Corporation (SLDC) is the independent economic development agency serving the City of St. Louis. Missouri. It is an action-oriented organization that exists to empower, develop, and transform St. Louis through a vibrant, just and growing economy where all people can thrive.

OUR VISION

SLDC is a place-based, people-centric catalyst for growth in St. Louis. Our core values guide everything we do. As implementers of a robust set of projects, programs and policies, SLDC responsibly deploys a myriad of initiatives designed to reverse disproportionate disparities in disinvested areas, infuses capital into the community and creatively collaborates with our neighbors, both commercial and residential.

SLDC is the only economic development organization trusted to serve the best interests of all St. Louisans.

The long-term initiatives implemented by SLDC will propel St. Louis forward for decades to come. As we evolve, redefine and reimagine economic development for the next generation, SLDC expects to achieve significant social and financial returns. The result is expanding the tax base, improving the economic, health and educational outcomes for every existing resident of St. Louis and attracting new residents.

POSITION OVERVIEW

The Neighborhood Transformation pillar of the Economic Justice Action plan is designed to “leverage community assets to transform physical, social and economic aspects of historically disinvested neighborhoods to build their collective capacity and wealth-building opportunities.”

Actions focus on building capacity and wealth within neighborhoods via increased homeownership, anti-displacement, reactivation of unoccupied land, equitable transit options, urban agriculture, home repair, and more. These tactics can be understood as strategies to advance housing justice, environmental justice, and commercial corridor revitalization. Partnering with other organizations and city departments will be necessary for transformative action across St. Louis. SLDC - and especially the Land Reutilization Authority (LRA) located within the agency - have a strong leadership role to play city-wide in working toward these goals.

RESPONSIBILITIES AND SCOPE

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct incoming calls to the appropriate person or department.
• Manage the reception area to ensure a neat and organized appearance.
• Assist clients and visitors with inquiries and provide basic information about the LRA programs offered.
• Coordinate with Real Estate Operations Manager to support and schedule appointments and property viewings.
• Perform general administrative tasks such as data entry, photocopying, and filing, operate a multi-line phone, handle incoming and outgoing mail and packages.
• Act as a liaison between clients, and other staff members, relay messages and detail information promptly and accurately.
• Assist Real Estate Operations Manager in the preparation and organization of real estate documents.
• Support clients with the navigation of online platforms for property searches.
• Address and resolve any issues or concerns raised by clients or visitors.

OTHER DUTIES

Please note this is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required for this job. Duties and responsibilities may change at any time, with or without notice, or as assigned

The ideal candidate should possess experience in office and administrative management, particularly in the context of supporting economic development or related areas like business or government. Strong organizational and multitasking abilities, coupled with effective communication skills. The candidate should be adept at handling various tasks simultaneously and collaborating with the team in a dynamic and fast-paced environment.

The ideal candidate is quick to grasp new concepts, and proactive in solving problems. They should exhibit a willingness to both provide guidance and be receptive to coaching. Additionally, they should be open to approaching tasks and operations in innovative ways to optimize efficiency and overall department performance. Exceptional interpersonal skills, business acumen, and a strong work ethic are also vital qualities for this role.

EXPERIENCE AND EDUCATION

• HS Diploma or Higher
• At least one (1) year in real estate, community development, administration, or other related experience
• An equivalent combination of education and experience may substitute for the minimum qualifications
• At least one (1) year of direct reception experience

WORKING CONDITIONS AND PHYSICAL EFFORT:

Work is normally performed in a typical interior/office work environment.

• Requires ability to sit up to four hours at a time.
• Requires the ability to lift and carry files/papers of up to fifteen pounds.
• Requires the ability to distinguish objects clearly in near vision for writing and computer work.

POSITION TYPE/EXPECTED HOURS OF WORK

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