Job Description

SUMMARY

Will provide general plumbing/drain cleaning services. This position handles service calls at various hours of the day to customers and may need to be available 24/7 for any emergency calls even though they may not run service or be on the on call rotation. This position occasionally requires working outside the “normal” business hours and at times requires “night shift” working conditions.

ESSENTIAL DUTIES

• Removes roots, debris, and other refuse from clogged sewer lines and drains using portable electric sewer cleaning machines
• Operate sewer cleaning equipment, including sewer snakes and high-pressure water jets
• Starts machine to feed revolving cable into opening, stopping machine and changing heads as necessary to conform to diameter or contour of pipe
• Evaluate, maintain, and repair drain equipment
• Respond to drain calls as they come into dispatch at various hours of the day (or night)
• Responsible for equipping MCC vehicle with MCC tools and equipment needed to answer calls
• May work independently, and as required, travels from job site to job site
• Meet with current and potential clients to discuss benefits of a drain PM program and educate them on our abilities to service their drain needs
• Create a drain program with processes and procedures to help with the longevity of our equipment and to keep our employees safe as they operate equipment
• Resolves customer issues and complaints to ensure customer satisfaction
• Use the proper PPE for each task including ensuring anyone working with or around them is doing the same
• Fill out accurate paperwork for both work orders to document the work being done and time sheets
• Will assist Plumbers when necessary
• Take necessary steps to obtain State Plumbing license if not already in possession of
• Operate heavy equipment and machinery in the performance of these essential duties
• Work with and around hazardous materials, as well as at heights and in confined spaces in the performance of these essential duties
• Drive a vehicle to various jobsites throughout working hours a. Maintain valid driver’s license and a driving record that meets company policy
• Work in a constant state of alertness and in a safe manner
• Regular attendance and punctuality are essential for employee job performance
• Perform other duties as assigned

ENVIRONMENT, PHYSICAL AND MENTAL REQUIREMENTS

• Exposure to varying indoor and outdoor conditions, loud noise, dust, toxic chemicals and materials, varying fumes or odors; slippery or uneven walking surfaces; and work in ditches/excavations
• Work at heights, such as by working on ladders, scaffolds, platforms, tops of single and multi-story buildings, as well as working in confined spaces such as underneath single story and multi-story building
• Must be able to lift up to 75lbs
• Must be able to perform manual and repetitive tasks and body movements including standing and/or walking for long periods of time, bending, stooping, climbing, reaching, pulling, pushing, lifting, and carrying
• Must be able to complete job duties proficiently while adapting to changing demands and priorities
• Must have the ability to work in a constant state of alertness and concentrate for long periods of time to perform duties in a safe manner

SAFETY SENSITIVE

This position is designated as a safety sensitive position because it includes as part of the job duties operating a motor vehicle, the operating, maintaining, and monitoring of heavy equipment and machinery, and working with and around hazardous materials, at heights, and in confined spaces. This position is one in which a lapse of attention could result in injury, illness, or death. For the safety of the employee and others, the employee must be able to work in a constant state of alertness and concentrate for long periods of time while operating, maintaining, and monitoring heavy equipment and machinery, and while working with and around hazardous materials, at heights, and in confined spaces.

SKILLS AND COMPETENCIES

• High school diploma or general education degree (GED) preferred
• A minimum of five (5) years of experience in drain cleaning preferred
• Good customer service and sales skills
• Good organizational and time-management skills
• Ability to communicate clearly with clients and other employees
• All employees must provide and maintain the required hand tools for this position
• Must have knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Ability to complete daily tasks with limited supervision and minimal errors requiring re-work
• Ability and willingness to work overtime and non-standard schedule: nights, weekends and holidays as/if required
• A current valid driver’s license is required

BENEFITS

MCC offers a comprehensive benefits package to include some of the following:

• Medical, Dental, Vision
• Basic and Optional Life Insurance, Accidental Death & Disability
• 401k Retirement
• Paid Time Off
• Paid Holidays
• Wellness Programs
• Education Assistance

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