Job Description

Job description:

The Clubhouse at Shandaken Inn is seeking talented waitstaff to join our team with a true passion and appreciation for great spirits, craft beverages, quality service, and an overall hospitable character.

Come join us - full, seasonal, and part-time positions available at competitive industry rates.

Nestled in the heart of the Catskills, our roughly 80-seat restaurant rest within our 15-bedroom boutique hotel where we provide dinner service Wednesday thru Sunday from 4-9:00 PM to the public. Additionally, our culinary team operates daily culinary programing for hotel guest, such as; breakfast, lunch, and special events.

We’re passionately focused on creating seasonally sustainable cuisine crafted from our region’s most notable artisans, purveyors, and farmers. We pride ourselves on quality service, integrity, passion, and teamwork. Our property welcomes locals and travelers to enjoy our homey indoor and outdoor spaces where guest gather with friends and family around our tables, in our lounge areas, around our fires, or meadows playing yard games. To learn more, please visit our website at

The Clubhouse is looking for a dedicated professional who is a motivated food enthusiast, team player in a team focused environment, enjoys working in a creative environment, and is calm under pressure.

We will provide healthy work environments, competitive wages, sign on bonus, employee discounts, and housing for the right candidate.

Come grow with us and tap into what the beautiful Catskills has to offer.
Responsibilities & Requirements

• We are looking for warm and enthusiastic waitstaff to provide an excellent guest experience
• Treats guests and team members with courtesy and respect
• Passion for food, beverage, hospitality, and the guest experience
• Provides the highest-quality hospitality experiences
• Our bartenders will be able to create classic and innovative drinks exceeding customers’ needs and expectations
• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Excellent knowledge of in mixing, garnishing and serving drinks

Execution of the cocktail and bar menu:

• Executing classic and custom cocktails on request: memorization and consistent preparation of all ingredients, including but not limited to garnishes and syrups.
• Contribution to the development of new cocktails.
• Providing advice and suggestions on cocktail flavor profiles and food pairings, wine and beer as appropriate based on the client need.

Client service and relationship management:

• Consistently creating a strong first impression with all guests through positive and professional body language, strong communication and attentiveness.
• Focusing on guest needs to ensure each guest feels welcome, attended to and that their needs and requirements are fully understood and met.
• Appropriate speed and accuracy in the delivery of all guest requests.
• Development of relationships for the drop in and regular guest, including but not limited to greeting/conversing with guests by name, memorizing specific, repeat guest orders, appropriate familiarity with guest stories/situations.

Bar management:

• Accurately using the POS system.
• Processing payments and counting cash.
• Regularly stocking the bar with glasses, ice, shrubs, bitters, liquor and other bar supplies.
• Following all cleaning procedures regularly and ensuring the bar is cleaned and maintained in accordance with Health and Safety Standards and company policies and procedures.
• Contributing to discussions about selling and service trends to continually shape bar offerings, performance and service.

Skills/competencies required:

• Excellent listening, communication and interpersonal skills.
• Excellent memory and love of working with people.
• Ability to handle, mediate and resolve challenging guest or staffing situations.
• Ability to take direction and deal with a high-pressure working environment.
• Ability to think creatively and problem solve.
• Knowledge of classic cocktails and liquor profiles.
• Strong team player.
• Strong numerical and cash management skills.

COMPENSATION

• Competitive hourly, based on experience, plus tip
• Relocation Assistance for the right candidate
• On-premise Lodging Assistance for the right candidate
• Family Meals
• On-premise discounts
• Onboarding & Ongoing Training

Job Duties:

• Provide excellent customer service by taking orders, preparing them efficiently, and building a rapport with clientele
• Handle card and cash transactions, ensuring that all funds in the cash drawer are accounted for by the end of the shift
• Keep an eye on patron intoxication levels and respond appropriately
• Identify belligerent customers, and work with management when needed to maintain a safe environment
• Clean the bar and the surrounding area of spills and other messes as needed
• Other duties as requested

Typical end time:

• 11PM

Typical start time:

• 3PM

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• Open to applicants who do not have a college diploma

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• 401(k) matching
• Health insurance
• Paid Training
• Referral program

Shift:

• Day shift
• Evening shift
• Night shift

Experience:

• bartender: 5 years (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Seasonal work, Local area, Remote work, Relocation package, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift,

Similar Jobs